1. Scope of Shipments

• We ship to the entire European Economic Community, the United States and the rest of the world.
• Other international shipping options are available to select countries. Please see the list of available destinations during the checkout process.

2. Processing time

• Orders are processed within 1 business day of payment confirmation.
• Orders placed during weekends or holidays will be processed the next business day.

3. Estimated delivery times

• Shipping to Spain and Portugal: 24/48 hours
• Shipping to the European Economic Community: 3-7 business days.
• International shipping: 7-10 business days, depending on the destination.

Note: Delivery times may vary due to external factors such as weather, customs, or peak seasons.

4. Shipping costs

• We offer shipping rates calculated based on location and package weight.
• Free shipping on orders over 40 Euros throughout the European Economic Community

5. Shipment tracking

• Once your order has been shipped, you will receive an email with the tracking number and a link to track your package in real time.

6. Customs and taxes

• For international orders, the customer is responsible for any customs fees, taxes, or additional charges that may apply in the destination country.

7. Shipping problems

• If your package is delayed, lost, or arrives damaged, please contact us immediately at info@intoyou.eu
• We strive to resolve any issues as quickly as possible.

8. Exceptions and restrictions

• We are not responsible for shipments that cannot be delivered due to incorrect information provided by the customer.

For any questions or further inquiries, please contact us at info@intoyou.eu or by phone at +34 96 6758000.

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